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Outsourcing could bring down the direct labor costs. When outsourcing medical transcription the healthcare facility is essentially adding to the workforce of their facility without actually having the people on their rolls. The healthcare facility not only saves on time, money and effort towards recruitment, training, office space, utilities, salary and other benefits. But also get all the benefits of drawing from a large pool of medical transcriptionists, who have been recruited, trained and made readily available to them any time they want them. By outsourcing the healthcare facility can also rest easy about work scheduling, allocation, supervision and follow-up. There will neither be loss of productivity due to lower patient inflow nor backlogs due to higher patient inflow. Their weekend and holiday transcription needs will also be taken care of. While these are the benefits that are gained from outsourcing, it is important that time is taken to source the right company to be their partner for transcription needs. The service provider needs to be assessed to ensure that the following benefits are availed of: · Right workforce: The quality of medical transcription entirely depends on the quality of people doing the work. Assess the outsourcing company to see if they have the right kind of people working for them. This can be assessed by evaluating their training techniques. Choose a company that believes in executing the work through in-house transcriptionists and training them to be domain experts in specialties of medicine · Right technology: Uploading dictation, accessing finished transcripts, archival of records, checking on the status of the files uploaded etc., requires that the technology base of the medical transcription service provider chosen, is advanced, flexible and easy to use · Accuracy/ Quality of work: Accuracy of finished transcripts is of utmost importance while choosing the medical transcription service provider. A company that offers assurance of at least 99% accuracy should be acceptable · Right turnaround time: The turnaround time of finished transcripts are of utmost importance for providing quality care, billing and other purposes Ensuring a commitment on the turnaround time for transcripts and flexibility for stat reports should be ascertained before finalizing · Security of data: Maintaining confidentiality of patient data is crucial while transmitting records back and forth through electronic media. While outsourcing the medical transcription needs of a healthcare facility it is vital to make sure that the service provider is HIPAA/HITECH compliant · Optimum pricing: The major benefit of outsourcing is that of improving the bottom line of the healthcare facility. Ensuring that the service provider offers a fair price and uses a billing method that is definable, verifiable, measurable, consistent, fair and honest will ensure a long-term relationship Once the medical transcription service provider has been evaluated on all these factors, cost benefits that come from having quality medical transcription and from having reduced direct labor costs can be enjoyed long ter