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The focus of healthcare facilities is to provide quality healthcare while still maintaining profitability. Healthcare is a process, which requires many expert inputs whether it is the contribution of skilled healthcare professionals, technicians, nursing staff, support staff, laboratory services or information from patient records. It becomes imperative for healthcare facilities to focus on their core competence and outsource the other activities to expert service providers. The process of medical transcription, which aids in creating patient records, is one such activity. The best solution to ensure accurate, timely, secure and cost effective creation of patient records is to outsource the entire process to an expert transcription vendor. What is meant by expert medical transcription services? The word "expert" has been defined as having, involving or demonstrating great skill, dexterity or knowledge as the result of training and experience. By this definition these services can be described as expert services as it is the culmination of right team, the right process and the right technology. The right team: The accuracy and the turnaround time required for immaculate services is the result of the right team. To meet the quality standards required the teams need knowledge of medical terminology, good English, typing skills, good listening skills, Internet savvy and multi tasking abilities. This requires an extensive training program to make them experts. Outsourcing ensures that expert personnel undertake creation of patient records, no matter what the specialty or the volume of transcription. The right process: This is not a one-time service; it is a continuous process. This process continues as long as there are patients requiring healthcare. It needs to follow the right process to ensure that the patient records are created within the acceptable time without compromising the quality or security. To cope with the varying demands transcription vendors have a process in place that ensures that patient records are created not only on time, but all the details of the patient-healthcare professional encounter are captured accurately. The right technology: Technology has a significant role to play in this process It not only ensure speed and security but also adds value to the process by making it easy of healthcare professionals and other support to use, but also by providing benefits like archives, familiar modes of dictation, remote printing & faxing, adoption of EMR etc. By using the right combination of people, processes and technology outsourced services definitely qualifies as an expert service. Speedy, secure, low-cost, accurate and technologically savvy medical transcription is the result of skill, training and experience.